1. INTRODUCTION

This Cookie Policy explains how Twiqk Ltd. uses cookies and similar technologies in compliance with PECR and UK GDPR.

This Policy should be read alongside our Privacy Policy.

2. WHAT ARE COOKIES?

Cookies are small text files stored on your device when visiting a website. They enable functionality, analytics, and marketing features.

3. TYPES OF COOKIES WE USE

3.1 Strictly Necessary Cookies

Essential for:

• Security
• Authentication
• Fraud prevention
• Core functionality

These do not require consent.

3.2 Performance & Analytics Cookies

Used to:

• Analyse user behaviour
• Measure performance
• Improve navigation

Examples:

• Google Analytics (or equivalent)

Legal basis: Consent

3.3 Functionality Cookies

Used to:

• Remember preferences
• Enhance user experience

Legal basis: Consent

3.4 Marketing Cookies

Used to:

• Deliver relevant advertisements
• Measure marketing effectiveness

Legal basis: Explicit consent

No marketing cookies are deployed without prior consent.

4. COOKIE CONSENT

When you first visit the Platform, you will be presented with a cookie banner allowing you to:

• Accept all cookies
• Reject non-essential cookies
• Manage preferences by category

Consent records are maintained for compliance purposes.

You may withdraw consent at any time via the footer cookie settings link.

5. THIRD-PARTY COOKIES

Some cookies are set by third parties such as:

• Analytics providers
• Advertising platforms
• Social media platforms

These providers may process data outside the UK. Safeguards apply where required.

6. RETENTION PERIODS

Cookies may remain for:

• Session duration (temporary)
• Up to 24 months (persistent cookies)

Specific technical details may be provided upon request.

7. MANAGING COOKIES

You may:

• Adjust browser settings
• Delete stored cookies
• Block cookies

Disabling certain cookies may affect Platform functionality.

8. UPDATES

We may update this Cookie Policy periodically. Updates will be posted with a revised Effective Date.

9. CONTACT

For cookie-related queries: Josh.sim@twiqk.com.

You may lodge complaints with the Information Commissioner's Office (ICO).